October 19, 2016

HHI Policies

Our Policies

  1. Privacy Policy
  2. Product Policy

Privacy Policy

This privacy policy discusses the use personally identifiable information for Hardesty House Infertility (hardestyhouseinfertility.com). This privacy policy is here to notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole users of the information collected on this site. The only information we have access to and collect from you is given voluntarily by you. We will
not sell or rent this information to anyone.

We will use the information you provide to contact you regarding any inquiries. However, we will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. PayPal transactions you initiate or to ship an order.

Unless you ask us not to, we may contact you via phone, email or SMS in the future to tell you about specials, new products or services, or changes to this privacy policy.

IMPORTANT NOTE: We will not solicit personal or financial information from you by phone or email. All personal information, donations, etc. we collect are done so directly through the Hardesty House Infertility website (hardestyhouseinfertility.com) or at an official event booth. Thus, any request for personal information, donations, etc. solicited via email, phone, ect. should be verified with us directly at 573-808-0897 before submitting any financial or personal information for your protection.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email contact form on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or next to the address bar, or by looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only individuals who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, or if you have any questions about our privacy policy, you should contact us immediately via telephone at 573-808-0897 or via our email contact form.

Product Policy

We are a small volunteer-based organization that raises money to battle infertility by selling creative, quality products like jewelry, wood-burned ornaments, soap, candles, and leather goods. Volunteers play an incredibly valuable and appreciated role in helping design and create the often times one-of-a-kind products we offer. Collectively and individually we want to say, “Thank you!” for every Hardesty House Infertility product purchase by offering a lifetime limited warranty on all qualifying hand-crafted products purchased from our website or from one of our public events. This includes items made from wood, metal, or leather. This warranty protects your purchase against functional defects or damage. Please note that all items are hand-crafted and will display tool or other marks that are considered to add the the uniqueness of an item and not specifically seen as a defect. We do not warranty against loss, theft, or an altered or consumed condition due to personal use, such as a used candle or soap. The lifetime limited warranty process begins by contacting us at products@hardestyhouseinfertility.com and requesting to return your item for assessment. Once a warranty request is received, an email will be sent out explaining where to return the original item(s) for repair or replacement. Since we sell one-of-a-kind items, it may be necessary for us to offer a replacement of equal value from other items we have in stock, in the event that your original item cannot be appropriately repaired or replaced by a directly similar item. Hardesty House Infertility will repair or replacement items at our option.